Support

Frequently asked questions

(Almost) everything you need to know about Prolog.

General

What is Prolog, and how can it benefit TV Showrunners?
Prolog is a platform designed for TV industry professionals, offering tools to manage the writer staffing process for film and TV. Think of it like a replacement for a Google staffing spreadsheet, except a hundred times better. You can review writer credits, read and rate their samples, tag writers with useful skills and traits, and collaborate with your whole team, all inside a handy web-based interface.
Why do I need this? Can’t I just use a free spreadsheet?

There are several benefits to using Prolog over a spreadsheet like Google Sheets:

  • Ease of use: Prolog has a beautiful, intuitive layout, making it super easy to pick up and start using.
  • Built-in Reader: Unlike in Google Sheets, writers’ samples are attached to that particular writer, and can be read right inside Prolog. The reading experience is one of the best you’ll ever encounter and makes adding notes and ratings dead simple.
  • Intelligence: Features like Smart Input make the process of inputting new writers into the platform automatic, saving you and your team so much time.
How much does it cost?
Not nearly enough! While we’re still working on pricing for the Showrunner tier, we aim to make Prolog accessible to as many entertainment professionals as possible.
Is there a free trial or demo available for Prolog?
Yes! It’s important to us that users get the chance to fall in love with Prolog before being required to pay, so we provide all users a trial of the platform for free. The only limitation of the trial is the number of submissions it can accept (10 total submissions). Otherwise it operates exactly the same as the paid version.

Getting Started

How do I get started with Prolog?
It’s super simple. All you have to do is click “Sign Up” in the navigation bar or anywhere on the Prolog Homepage and follow the instructions. If you’re having trouble setting up your account, feel free to contact our friendly support team.
What types of information can I capture about creative talent in Prolog?

Our aim was to make the platform flexible in the types of information it can capture. The following fields are provided by default:

  • Experience level
  • Credits
  • Agent information
  • Agency Bio
  • Sample
  • Additional Materials (e.g. link to writer’s Twitter page)
  • Your comments / notes

And with a robust and fully customizable tagging system, you can capture any traits that are useful for your show. Staffing Cobra Kai? Tag writers with “Martial Arts Experience”. Need someone who has run a room before? Tag eligible writers with “Room-Runner.”

Can I use Prolog to manage staffing beyond just TV writers?
Kind of! In addition to the typical roles associated with writers (e.g. Co-Exec. Producer, Story Editor, etc.), you can also track custom roles like Support Staff or Directors, but functionality for that use case is limited.
How do I add writers to the Prolog database?
You can always add a writer by entering their information manually, but we highly suggest you or your team try out Smart Input! With Smart Input, you can forward writer submissions you received via email (e.g. from an agency) directly to your Prolog account and Prolog will automatically add those writers to your submission list.
Wait, really? That seems like magic…
Cool, right?! Smart Input can save you and your team hours of work and get you staffing way faster compared with a traditional spreadsheet.
Is there a limit to the number of writers I can add to my Prolog account?
At present, we have a max of 250 submissions per show. If that’s not enough for your needs, reach out and let us know.
Can I collaborate with other team members or colleagues using Prolog?
Absolutely! Prolog was designed from the ground up with collaboration in mind. Once collaborators are invited to your project, they can add notes, rate scripts, change statuses, and add and edit new submissions, all of which will be visible to you and your team.
How many people can I collaborate with?
In the current version of Prolog, the max number of concurrent users allowed on a single show is 5. But drop us a line if you need to add additional users.
Can I import data from other sources or databases into Prolog?
At the moment, no, but we’re hard at work on a system that allows users to import data from their existing spreadsheet or AirTable. If you’re signed up for updates, we’ll let you know once that’s been launched. Subscribe to our updates here.
Can I export data from Prolog for external use or backup?
We don’t currently provide a way to export data from Prolog, but we’re working on it. And rest assured that we take your data very seriously and have protocols in place to minimize the risk of data loss.

Features

I heard Prolog has a built-in script reader… Is it crappy like all the other ones?
Not even a little! We know reviewing script samples is a huge part of evaluating writers, and we’ve taken great pains to make the script-reading experience on Prolog fluid, intuitive and (dare we say) fun! Prolog’s Script Reader is flexible and robust, allowing the reader to input notes and ratings while also providing a clean, distraction-free reading experience when the need arises.
I hate trees. Can I print samples from Prolog?
Prolog gives all users the ability to download a script sample for printing, but if you want to save the paper, we highly encourage you to try out Prolog’s script reader. It’s the best in the biz and provides a fantastic reading experience for the user.
How many script samples per writer can I upload?
Right now, just one, but this is one of the more oft-requested features of Prolog, so we’re working on a way to store and present the user with multiple scripts per writer. It’ll be here in no time, but if you want to tell us to go faster, reach out to our friendly support team!
How do statuses work in Prolog?
Based on our research, Showrunners use statuses like “unread,” “want to meet,” and “Offer out” to track a writer submission journey through the staffing process. We standardized this workflow into a status selector that lets you view a writer’s status at a glance.
Can I customize the statuses to fit my workflow?
As of now, statuses are not customizable, but we’re always adapting and improving the platform based on user feedback. If you’d like to weigh in, contact us here.
Is there a way to search and filter writers based on specific skills or traits (tags) in Prolog?
Yep! After you’ve assigned a tag (or two, or three) to a writer, you can filter writers by searching for a tag in the tags filter. This will surface any and all writers who’ve been assigned that tag. That way, you can track all writers who have a particular skill, trait or background.
Can I set up meetings with writers through Prolog?
At the moment, you can’t set up meetings directly through Prolog, but it’s a feature we’re exploring for future versions.
What happens if I want to hire a writer through Prolog? Can I manage that process?
Prolog was never intended to be a hiring platform, so you can’t hire writers directly through the app. However, future versions of Prolog will include automations that talk directly to business affairs at the studio so they can get the ball rolling as soon as you click “Want to Hire”.

Security, Privacy and Support

What security measures do you have in place to keep my information safe?
We know how important it is for our customers to feel confident using Prolog. Not just when managing their own data, but also their notes and ratings on the writers they’re reviewing for their shows. We’ve implemented industry-standard security protocols in building Prolog, to ensure users are able to conduct their work knowing their data is safe. This security extends to our user interface, which lets users know which collaborators can see your notes and ratings.
Who is on the Prolog team? Why should I trust you?
The Prolog team consists of professionals in entertainment and technology. Our team has a collective 25 years of experience working in film and TV, with another 20 working in tech. We’ve been writers, producers, coordinators and assistants, and no one in tech has deeper experience working with creatives in TV than we do. That’s why we feel so confident that you’re going to love how Prolog operates: Because we built it specifically for people like you.
Can I pick and choose which of my collaborators can see my notes?
We understand privacy is super important to showrunners, and they don’t necessarily want all their team members to see their notes. While we don’t allow you to select which collaborators can see your notes and ratings in this version of Prolog, we’re working hard to implement permissions and notes visibility settings in the next version of the platform. That way, you can choose which collaborators are allowed to see your notes, or keep them entirely private if you so choose.
How do I report problems with the platform?
If you encounter any ghosts in the machine, reach out to our friendly customer support team. They’re super good at what they do and will promptly relay any bugs to tech support for squashing.

Future Stuff

Is there a version of Prolog for production companies or studios?
We’ve got exciting plans to expand Prolog’s functionality to studios, PODs and production companies. Soon, you’ll be able to manage your entire development / current slate with Prolog, allowing collaboration features between Showrunners and your company. If you want to be the first to test the platform out, sign up for updates here.
I work at an agency or management company. How do I get Prolog so I can manage my client roster and submit them directly for staffing?
We’re working on it! Prolog for agencies and management companies will allow your organization to submit candidates for staffing opportunities directly to a show’s Prolog account (assuming they allow it). Imagine it: Never having to generate, check, double check, triple check and send another sub email to a showrunner, hoping it lands safely in their inbox and gets seen and read. Soon, you’ll be able to select the clients you want to send and submit them with one click.
Is there a mobile app for Prolog, or is it accessible on mobile devices?
Right now, we’re focused on providing the best possible experience for desktop (and laptop) users via web browser. We’re working hard on a true mobile experience, but we’d prefer to get it right rather than rushing its design and deployment. If you’re dying to try out a mobile-first experience, contact us to sign up for testing.
Is there a way to track the history of changes made to a writer or their profile?
Version 1 of Prolog doesn’t have version tracking, but you can be sure that we will implement it in a future version. It’s one of those things that people like having at their disposal: The ability to undo changes and view a timeline of profile activity.
Are there any additional features or integrations planned for Prolog in the future?
Yes. Way too many to be included in a simple FAQ document. Rest assured that if you’ve looked at Prolog and thought “Oh, wouldn’t it be cool if Prolog did this?”, we’ve thought of that too! The platform will always be getting better with new features and functionality, and if you’re signed up for updates, we’ll let you know the minute they launch! We can’t wait to show you what the future holds!

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